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Craftmark Pilot-ready prototype

Pilot and impact

Pilot-ready prototype

Craftmark: a European disclosure platform for custom makers and buyers.

Craftmark is a pilot-ready prototype that turns scattered workshop information into voluntary product passports, buyer handover records and privacy-preserving pilot reporting.

Explore the pilot View the demo passport
  • Product passports Reusable public records for custom offers, claims, materials, care, and repair.
  • Order handover Buyer-specific records for agreed specs, milestones, delivery context, and aftercare.
  • Impact reporting Aggregate exports for adoption, evidence activity, materials, and cross-border reach.

Craftmark passports are voluntary product and custom-order information records. They do not currently constitute statutory ESPR compliance, independent certification or a guarantee of transaction outcome.

01

Why the platform exists

Custom furniture and interior work depends on clear context before the buyer can touch the product. Deposits, specifications, materials, evidence, delivery terms, and aftercare all need context before the finished object exists.

Platform role Honest disclosure infrastructure for the moment when buyers need confidence and makers need to be understood.
  • Not another listing marketplace The core record is the passport: specs, claims, evidence metadata, reviews, and handover context.
  • Not a payment intermediary The POC avoids payments and escrow so the pilot can focus on disclosure, privacy, and measurable adoption.
  • Not a certification body Craftmark labels the evidence level clearly instead of turning every claim into a platform promise.

02

The market failure is practical

Custom work is high-value and cross-border, but the disclosure infrastructure is missing at the exact moment buyers and makers need it: before production starts.

01

Context before delivery

Buyers are asked to commit before visiting the workshop or seeing the finished piece.

02

Evidence requests without capacity

Small teams need material, origin, warranty, and repair records but cannot maintain enterprise systems.

03

No reusable infrastructure

Generic marketplaces sell listings; Craftmark captures the evidence trail of a custom order.

03

Benefits for makers

Makers get a reusable disclosure workspace for product offers, custom orders, evidence, QR handovers, buyer reviews, and exportable reporting without heavy reporting software.

  1. 01 Reusable product passports

    One source for materials, finish options, lead time, care, repair notes, and public claims.

  2. 02 Custom order records

    Buyer-specific records for agreed specs, milestones, deposit context, warranty, and delivery.

  3. 03 Evidence organization

    Private documents, public metadata, and claim levels stay connected to the work they support.

  4. 04 Public credibility

    QR handovers, public profiles, buyer reviews, and impact exports help makers explain their value.

04

Benefits for buyers

Buyers get a clearer way to inspect custom work before committing: who is making it, what is being promised, what evidence exists, and what still needs judgement.

Context

Know the maker

Public profiles show workshop context, claim levels, reviews, and relevant company checks.

Evidence

Inspect the basis

Buyer-facing pages show summaries and metadata without exposing private document downloads.

Disclosure

Understand the limits

The platform distinguishes self-declared, document-provided, platform-reviewed, and independent third-party certified claims.

Aftercare

Keep the record

QR-ready passports preserve care, repair, warranty, materials, and delivery context after handover.

05

Transparency without overclaiming

Craftmark is built around measured disclosure. It helps people see what is stated, what is documented, what was reviewed, and what remains outside the platform's role.

Claim levels

Self-declared, document-provided, platform-reviewed, and independent third-party certified claims are labelled separately.

Evidence boundaries

Private files stay private, while public views show metadata, hashes, summaries, and review status.

Risk disclosure

Manual checks and status changes are framed as warnings and context, not promises.

Impact reporting

Aggregate exports show workshops onboarded, passports published, claims reviewed, QR use, and material records.

  1. 01 Maker statement

    The maker states what is true about origin, materials, care, repair, warranty, or delivery.

  2. 02 Private evidence

    Documents stay role-gated; public pages show summaries, hashes, metadata, and claim level.

  3. 03 Platform review

    Admin checks and status changes are audit logged when the platform has reviewed a claim.

  4. 04 Public record

    Buyers see the level of support behind a claim without private files or buyer identities leaking.

  5. 05 Pilot impact report

    Pilot partners can evaluate aggregate adoption and evidence activity without personal buyer data.

06

European core hosting and transparent providers

The core application runs on Scaleway infrastructure in Paris, while analytics, map tiles and email are identified separately. The prototype focuses on disclosure and records, not payments.

  • Core application hosting on Scaleway infrastructure in Paris, France.
  • No full IBAN storage: country and last four characters only.
  • Buyer email addresses never appear on public pages.
  • Evidence downloads are role-gated; public views show metadata only.
  • Check creation and status transitions write audit records.
  • POC scope excludes payments, escrow, and paid external APIs.

07

Working prototype, clearly labelled

The prototype renders maker, product, order, evidence and QR workflows. Real-world use and understanding still need validation in the founding pilot.

Screenshot of a Craftmark public product passport page with product details, maker context, passport completeness, and evidence badges.
Public product passport

Claims, specs, and buyer account prompts

Public pages show the offer, maker, passport completeness, claim levels, and what buyers can inspect after login.

Screenshot of the Craftmark maker dashboard with navigation, product templates, custom orders, claims, published pages, evidence hub, and activity metrics.
Maker workspace

Operational tools for small workshops

Makers manage product templates, order passports, claims, materials, analytics, and public profile quality in one place.

Screenshot of the Craftmark Europe maker map with filters, map view, and public maker result cards.
European discovery

Map-based maker visibility

Buyers and programmes can discover public maker profiles by geography, craft category, and evidence level.

Screenshot of a Craftmark order passport page for a custom oak dining table with order details, milestones, and review context.
Order passport

Buyer-specific handover record

Order pages carry agreed specifications, milestones, care, warranty, review context, and post-delivery history.

08

PRODUCT STATE

What exists now and what comes next

Capability in the prototype is not the same as validated real-world use. These labels keep that distinction visible.

Available in the prototype

Working end-to-end flows demonstrated with private or illustrative data.

  • Maker profile workflow
  • Craftmark product passport
  • Custom-order record
  • Evidence levels and private document metadata
  • QR access and share links
  • English, German, French and Romanian interface

To be validated in the founding pilot

Implemented workflows that still need controlled real-world learning.

  • Real maker onboarding
  • Assisted profile creation
  • Maker and platform approval workflow
  • Buyer-understanding tests
  • Real evidence-review operations
  • Custom-order usage with invited participants

Planned development

Product work considered after evidence from the founding pilot.

  • Company-status monitoring
  • Evidence-expiry alerts
  • Multilingual onboarding assistant
  • Custom-project matching and workshop listings
  • Regional and association portals

Research or long-term concept

Directions that require legal, operational and partner validation.

  • Future integration with a licensed European payment-services provider
  • Wider European register interoperability

09

Intended pilot impact

The founding pilot will test whether structured records improve market access, buyer understanding and workshop administration.

SME digitalisation with a narrow use case

The platform gives micro-workshops tools for records they already need: product data, evidence summaries, reviews, and handover.

Circular product information

Care, repairability, warranty, materials, and origin travel with the product instead of disappearing after delivery.

Cross-border buyer confidence

Shared disclosure formats help buyers compare context across countries, languages, and workshop sizes.

Measurable public outputs

The founding pilot can measure maker onboarding, passport publication, evidence activity, QR usage, materials coverage, and buyer understanding.

Pilot objective

Validate the prototype with a small, controlled cohort of independent makers and buyers across several European countries.

Request a pilot invitation

Keep exploring Craftmark

Every part of the platform is documented in the open, so you can read how evidence is recorded before deciding whether to take part.

  • For makers

    See what a workshop can publish: product passports, custom order records, and evidence-backed claims.

  • For buyers

    Learn what to check on a maker, a material claim, and a set of delivery terms before commissioning custom work.

  • Verification methodology

    Read what each evidence level means, who reviewed it, and what a review does not cover.

  • Demo passport

    Open a clearly labelled fictional passport to see the buyer-facing record end to end.

  • About Craftmark

    Who builds Craftmark, what it does, and the limits it states openly.

  • Contact

    Ask about the maker pilot, report incorrect public information, or reach the security contact.