OUR STORY
Pilot-ready prototypeWhy we created Craftmark
Craftmark began with one repeat order and grew into a question about better information for both makers and buyers.
The experience behind Craftmark
-
01
A successful first order
Our first custom order with a small European producer was completed successfully.
-
02
Trust led to a repeat order
Because the first experience had gone well, we ordered again and paid for materials.
-
03
The second order was not fulfilled
The repeat order never arrived and the information available to us was no longer current.
-
04
The register told a different story
We later learned that the company had already been removed from the relevant company register.
-
05
A structural information gap
Trust from a past order did not provide a current view of business status, terms, evidence or progress.
THE BROADER LESSON
The problem is not small producers
One failed order does not define Europe's independent workshops. Many do excellent, responsible work.
The structural problem is that buyers lack a clear, current record, while legitimate small producers lack affordable tools to demonstrate credibility and become discoverable beyond local networks.
Keep exploring Craftmark
Every part of the platform is documented in the open, so you can read how evidence is recorded before deciding whether to take part.
-
For makers
See what a workshop can publish: product passports, custom order records, and evidence-backed claims.
-
For buyers
Learn what to check on a maker, a material claim, and a set of delivery terms before commissioning custom work.
-
Verification methodology
Read what each evidence level means, who reviewed it, and what a review does not cover.
-
Platform introduction
A longer walkthrough of how the pilot works for makers, buyers, and reviewers.
-
Demo passport
Open a clearly labelled fictional passport to see the buyer-facing record end to end.
-
About Craftmark
Who builds Craftmark, what it does, and the limits it states openly.
-
Contact
Ask about the maker pilot, report incorrect public information, or reach the security contact.